Welcome to Umpattire. These Terms and Conditions (“Terms”) govern your access to and use of the Umpattire website (ump-attires.com), including any content, functionality, and services offered on or through the site. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the website.
Umpattire (“we,” “us,” or “our”) provides premium officiating gear and apparel for sports officials worldwide. Our policies are designed with the same professionalism, clarity, and reliability that define the officials we serve.
1. Acceptance of Terms
By placing an order, creating an account, or simply browsing our site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Shipping & Returns Policy, and our Privacy Policy. These agreements constitute the entire understanding between you and Umpattire regarding your use of our services.
2. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide Accurate Information: You warrant that all information provided during account creation, order placement, or any inquiry is accurate, current, and complete.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- Lawful Use: You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.
- Prohibited Conduct: You must not misuse our site by knowingly introducing viruses, trojans, or other malicious material. You must not attempt to gain unauthorized access to our site, server, or any connected database.
3. Products and Services Description
Umpattire specializes in high-quality officiating equipment and apparel for various sports. Our product range includes, but is not limited to:
- Protective Gear (Chest-Protectors, Shin Guards, etc.)
- Apparel (Clothing, Caps, Cold-Weather-Accessories)
- Equipment (Bags, Base-Plate-Shoes, Flags, Flip-Coins)
- Accessories (Belts, Down-Indicators, Wristbands)
We make every effort to display our products as accurately as possible. However, the colors and details you see on screen may vary slightly due to monitor settings. Product availability is subject to change.
Important Note on Protective Equipment: Certain items, such as Chest-Protectors and Caps, are classified as Personal Protective Equipment (PPE) or contain hygiene-sensitive components. For the safety of all officials, these items are FINAL SALE and cannot be returned or exchanged unless they arrive defective or damaged. Please refer to our detailed Returns & Exchanges Policy.
4. Orders and Payment Terms
4.1 Order Process
Placing an order constitutes an offer to purchase. All orders are subject to acceptance and product availability. We will send you an order confirmation email detailing your purchased items. This email is an acknowledgment of receipt, not an acceptance of your order. Acceptance occurs when we dispatch your items.
4.2 Pricing and Payment
All prices are listed in US Dollars (USD). We reserve the right to correct any pricing errors. We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. Payment is processed securely at the time of order.
4.3 Shipping
We ship globally, excluding some remote areas and parts of Asia. Please see our Shipping Policy for full details.
- Processing: Orders are processed within 1-2 business days after payment confirmation.
- Methods:
- Standard Shipping: $12.95 flat rate via DHL/FedEx. Estimated delivery: 10-15 business days after dispatch.
- Free Shipping: Available on orders over $50 via EMS. Estimated delivery: 15-25 business days after dispatch.
- Delays: We are not liable for delays caused by customs, weather, carrier issues, or other unforeseen circumstances.
5. Returns, Exchanges, and Refunds
Our commitment to quality is backed by a clear Returns & Exchanges Policy. Key points include:
- Eligibility: Requests must be initiated within 15 days of delivery. Items must be unused, in original packaging with all tags attached.
- Process: You must contact us at [email protected] to obtain a Return Merchandise Authorization (RMA) number before returning any item.
- Refunds: Issued to the original payment method within 5-10 business days after return approval. Original shipping costs are non-refundable unless the return is due to our error.
- Final Sale Items: As noted in Section 3, certain PPE/hygiene-sensitive items are final sale.
6. Intellectual Property Rights
The Umpattire website, its original content, features, functionality, logo, and design are owned by Umpattire and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any material from our site without our express written permission.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Umpattire, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or use, arising out of or in any way connected with your access to or use of the website, products, or services, even if advised of the possibility of such damages.
Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the product(s) that gave rise to the claim.
This limitation does not apply to liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.
8. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the website shall be instituted exclusively in the federal or state courts located in Marion County, Indiana.
9. Changes to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Umpattire Customer Support
Email: [email protected]
Address: 4730 Winifred Way, Indianapolis, US 46254
Website: ump-attires.com
We strive to respond to all inquiries within 24 hours on business days.
