FAQ

Umpattire is designed exclusively for sports officials, umpires, and referees across all levels of play. Our gear supports those who maintain authority and precision on the field, from professional leagues to community sports.

We offer a comprehensive range of professional officiating equipment and apparel, including:

• Protective Gear: Chest-Protectors, Arm-Wrist-Guards, Ankle-Bands
• Apparel & Accessories: Clothing-Apparel, Caps, Belts, Cold-Weather-Accessories
• Field Essentials: Base-Plate-Shoes, Ball-Bags, Flip-Coins, Game-Warning-Penalty-Cards, Down-Indicators
• Carrying Solutions: Equipment-Bags, Gear-Bags-Travel, Bags-Tools
• Performance Products: Cooling-Products-Recovery, Gear-Footwear

Our products are built with uncompromising performance, durability, and professional standards in mind. Just as officials demand precision on the field, we demand precision in our craftsmanship. Each item—from our Chest-Protectors to our Base-Plate-Shoes—is curated to enhance your authority and confidence during gameplay.

We accept all major credit cards and secure payment methods: Visa, MasterCard, JCB, and PayPal. All transactions are processed securely.

No, you can check out as a guest. However, creating an account allows you to track orders faster, save your shipping details for next time, and view your order history.

Orders are processed swiftly to ensure timely delivery. If you need to modify or cancel an order, please contact us immediately at [email protected] with your order number. We will attempt to accommodate your request if the order has not yet entered the packing phase.

We offer two clear, professional shipping options to suit your needs:

1. Standard Shipping: $12.95 flat rate via DHL or FedEx. Delivery in 10-15 business days after shipment leaves our warehouse. Includes full tracking.
2. Free Economy Shipping: FREE on all orders over $50.00 via EMS. Delivery in 15-25 business days after shipment leaves our warehouse. Perfect for planned purchases and stocking up on season essentials.

All orders ship from our warehouse located at 4730 Winifred Way, Indianapolis, US 46254.

Yes, we ship to most countries worldwide. However, deliveries to certain parts of Asia and remote regions may be excluded or subject to longer transit times. Please review our full shipping policy at checkout for the most current country-specific information.

Once your order ships, you will receive a confirmation email with your tracking number and a link to monitor your package’s journey “from our warehouse to your field of play.”

Confident in the durability and compliance of our products, we stand behind them. If an item doesn’t meet your standards, you have 15 days from the date of receipt to initiate a return. Items must be in original, unused condition with all tags attached.

Please contact our support team at [email protected] with your order number and the item(s) you wish to return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions.

For health and safety reasons, personal protective equipment (PPE) that has been used or is not in its original packaging may not be eligible for return. All returns are subject to inspection.

Once we receive and inspect the returned item, your refund will be processed and credited back to your original payment method within 5-10 business days.